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MultiBit HD Help

Selecting Help from the main sidebar menu will provide access to the help built into MultiBit HD.

Browser controls

The Help system controls are similar to a browser's:

  • The Back and Forward arrow buttons allow navigation through the pages
  • The Refresh button reloads the current page
  • The Home button returns you to the contents page
  • The View in External Browser button allows you to visit non-MultiBit pages using your own browser (assuming network connectivity)
  • The Report Error button allows you to upload an error report (see later)

As you encounter links that are outside of the MultiBit HD help the "View in external browser" button will highlight to indicate that clicking this link will start your external browser.

The help files are fetched from the MultiBit.org server. If there are any problems fetching this information then a local backup copy is used.

Report Error button

MultiBit HD comes with an encrypted error reporting system built in. You can use this to inform the developers of any problems you are encountering with the software. Simply click the button, enter some details about the problem and click Upload Report.

The uploaded error report contains the following information:

  • The last 200Kb of your current logs (your user name is removed)
  • Your operating system name and version (e.g. "OS X 10.9.0")
  • Your MultiBit HD version (e.g. "0.1.0")
  • Your accompanying notes

You can view the error report by clicking the Details button. You cannot edit the report.

The uploaded error report is encrypted with a public key owned by the MultiBit developers and the upload is conducted over a secure connection to MultiBit.org. You should read our Privacy Policy if you have concerns about how your data will be used.

We welcome error reports (and your feedback) to improve the software for everyone else. We will analyse these logs (usually in aggregate with others) and identify issues arising from them. You can track them here.

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